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Privacy Policy

Last updated: November 2024

Introduction

TyriaWiki ("we," "our," or "the Service") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our AI-powered Guild Wars 1 wiki search assistant.

By using TyriaWiki, you agree to the collection and use of information in accordance with this policy. We do not sell your personal data to third parties.

Information We Collect

Information you provide:

  • Search queries you submit to the AI assistant
  • Feedback and ratings you voluntarily provide on answers
  • Bug reports or suggestions submitted through our feedback form

Information collected automatically:

  • Anonymous usage statistics (pages visited, features used)
  • Technical information (browser type, device type, operating system)
  • IP address (hashed for spam prevention, not stored in readable form)
  • Cookies for essential site functionality and preferences

How We Use Your Information

We use the information we collect to:

  • Provide and improve the AI search service
  • Analyze usage patterns to enhance user experience
  • Prevent abuse and ensure service stability
  • Respond to feedback and support requests
  • Display relevant featured questions based on community ratings

We do not use your data for targeted advertising or sell it to third parties.

Cookies and Local Storage

TyriaWiki uses cookies and local storage for:

  • Essential cookies: Required for the site to function (e.g., theme preference)
  • Analytics cookies: Help us understand how visitors use the site (anonymized)
  • Preference cookies: Remember your settings and choices

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

Data Retention

We retain data for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

  • Search queries: May be retained anonymously to improve AI responses
  • Feedback and ratings: Retained to improve service quality
  • Usage analytics: Aggregated data retained for up to 26 months
  • IP hashes: Used temporarily for rate limiting, then discarded

Third-Party Services

We may use third-party services that collect information:

  • Hosting providers: To serve the website and API
  • Analytics services: To understand usage patterns (anonymized)
  • AI/LLM providers: To process search queries (queries are not used for training)

These services have their own privacy policies. We choose providers that respect user privacy.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability (receive your data in a structured format)

To exercise these rights, please contact us through the methods listed below.

Children's Privacy

TyriaWiki is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Continued use of the Service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Through the feedback button on the main page
  • Via GitHub Issues on our project repository